- Coastblinds.com will
accept returns of stock products only. Custom made products are not
returnable or cancelable as they are made specifically for you and are
not re-salable.
- Returns will be subject
to a 25% restocking fee and the customer must prepay shipping back to
the manufacturer. Contact Coastblinds.com customer service for a
return authorization number and the address for the return. Most
products are not to be returned to the Coastblinds.com sales facility.
- In the cases where the
product was shipping free, the cost of the original freight will be
extracted from the original purchase price and deducted before the
refund will be made.
- No refunds will be made
unless the product is received in salable condition with all
accessories and original packaging materials.
- If a product is returned
collect and/or without a return authorization number, the shipment
will be refused or sent back and the customer will be responsible for
the shipping costs.
- Again, Coastblinds.com
cannot accept a return or cancellation of a custom order.
If you have questions,
please contact our customer service department.
Shipping damage, what to do?
Coast Blinds and Shade
cannot be responsible for damage to a shipment caused by the carrier. In
the unlikely event you receive your shipment damaged, it is best to
refuse receipt of the shipment. If you need to file a damage claim, we
will work to assist you with this and will do our best to secure you a
repair or replacement. Contact our customer service department.
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